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April 24, 2024

How To Convince Your Boss to Send You to Summer Camp

February 21, 2024

How Culture Fuels O’Reilly Auto Parts

February 15, 2024

Zipline Achieves Record-Breaking Customer Satisfaction Scores in 2023 Survey

February 7, 2024

The Best Presentation I Saw at NRF Had Me Cheering By Myself in a Room Full of Strangers

February 2, 2024

Everything You Need to Know about Learning Journeys

February 2, 2024

New Tech I Saw at NRF That May Be a Waste of Money

January 19, 2024

NRF 2024 Day 3

January 19, 2024

NRF 2024 Day 2

January 19, 2024

NRF 2024 Day 1

January 17, 2024

Two Decades in Retail, and NRF Remained a Mystery. But Now, I’m Heading to the Conference.

January 3, 2024

5 Reasons to Switch Up Your Retail Communications

January 3, 2024

🎉 A Fresh Victory: Celebrating The Fresh Market, Named USA Today’s 10 Best Readers’ Choice Awards #1 Grocery Store🎉

December 19, 2023

NRF 2024: Your Best NRF Yet!

October 30, 2023

How Visionworks Builds a Culture of Engagement

October 30, 2023

Groceryshop 2023: Day 3 Takeaways

October 30, 2023

Groceryshop 2023: Day 2 Takeaways

October 30, 2023

Groceryshop 2023: Day 1 Takeaways

August 11, 2023

America’s Best Retailers 2023 are Powered by Zipline

July 5, 2023

Four Ways that The Container Store Builds a Culture of Engagement

June 23, 2023

Building the Future of Retail: Key Learnings from Future Stores Seattle

June 20, 2023

Zipline Summer Camp 2023

June 13, 2023

Transforming Retail with AI: Empowering Store Associates for Success

June 9, 2023

Retail Pride 2023

May 24, 2023

Cracking Down on Organized Theft

May 18, 2023

How to Get Your Team to Gel

May 12, 2023

Shoptalk Europe Recap: Insights, Sustainability, and the Power of AI

May 12, 2023

The 2023 Summer Camp Awards Finalists

May 10, 2023

Inside IKEA’s Strategy for the Evolving Role of Stores: A Global Perspective

May 4, 2023

Zipline Wins Store Operations Platform of the Year

April 27, 2023

Four Ways Festival Foods Cultivates Employee Engagement

April 21, 2023

The Surprising Benefits of Staffing Up

April 21, 2023

Improving Store Execution: The Key to Boosting Sales in a Challenging Retail Economy

March 31, 2023

Three Simple Strategies for Retail Workers to Avoid Burnout

March 29, 2023

Tuesday at Shoptalk: The top takeaways

March 28, 2023

Monday at Shoptalk: The top takeaways

March 3, 2023

These Three Things Could’ve Kept Me in Retail

February 22, 2023

Employee Burnout: The Silent Assassin Of Your Top Performers

February 7, 2023

A visit to Nike’s first North American RISE store

February 6, 2023

A Conversation with Karen Peters, Global Head of Retail & Store Development at Alo Yoga

February 2, 2023

Modern Day Build Versus Buy

January 27, 2023

The Container Store: Organizing for Growth

January 27, 2023

Why Aren’t More Retailers Great Places to Work?

January 25, 2023

Technology takeaways from FMI Midwinter

January 23, 2023

What It’s Really Like to Be a Store Manager

January 17, 2023

NRF 2023 Day 3 Insights

January 16, 2023

NRF 2023 Day 2 Insights

January 15, 2023

NRF 2023 Day 1 Insights

January 14, 2023

The Three Reasons Why Leading Retailers are Spending More on Technology in 2023

January 13, 2023

How retailers can benefit from microlearning

January 3, 2023

Why Shift Swapping is a Competitive Advantage in Retail

December 19, 2022

It’s the Most Wonderful Time of the Year

December 12, 2022

How to Reduce Turnover & Keep Your Store Teams Committed

November 4, 2022

We visited the LUSH HQ

October 6, 2022

Learnings from NACS 2022: Why it all comes down to stores

October 5, 2022

The C-Store Evolution: Takeaways from GroceryShop

August 22, 2022

Eight Reasons We 💖 Zipline

August 16, 2022

The Complete Guide to Empowering Retail Teams

August 16, 2022

The Complete Guide to Collecting Store Feedback

August 16, 2022

The Complete Guide to Agile Store Execution

August 16, 2022

The Complete Guide to Aligning Retail Teams

August 1, 2022

Humans are the heart of retail operations at Future Stores 2022

July 29, 2022

The Summer Camp 2022 Award Lineup is here!

July 20, 2022

Unlocking the power of aligned teams at Future Branches

July 13, 2022

For Retail… And Beyond?

June 24, 2022

Retail Pride 2022

June 23, 2022

When it Comes to Retail, Does the Metaverse Matter?

June 21, 2022

Why Large-Format Stores & DCs Need a Mobile Employee Communication Solution

June 13, 2022

Five Awesome Things at the New Amazon Store

June 5, 2022

RCC Store 2022 Highlights & Insights

June 3, 2022

For Lush, ‘handmade’ is more than just a name

May 9, 2022

Retail IT teams are headed toward disaster. Here’s why.

May 2, 2022

Today’s retail IT leaders: driving digital transformation from the inside out

April 26, 2022

Retail is changing. Shouldn’t store communications change too?

April 15, 2022

Employee engagement matters, and it begins here.

April 14, 2022

When it comes to retail, grocery is the best place to work

April 13, 2022

Lush’s Plan to Grow is the (Bath) Bomb

April 4, 2022

Interesting Insights: The State of Store Comms Teams’ POV

March 29, 2022

Insights from Shoptalk Day 2: Digital transformation requires retail stores

March 28, 2022

Celebrating the Women of Retail (Part 2)

March 28, 2022

Insights from Shoptalk Day 1: Why Enabling the Fleet Matters

March 22, 2022

3 fascinating stats from our State of Store Comms Report

March 14, 2022

Celebrating the Women of Retail

March 4, 2022

Zipline’s Customer Happiness Survey Results are in…

February 22, 2022

Grocery Frontlines Brace for an Onslaught of Technology Upgrades

February 11, 2022

Digital KPI’s IRL: E-Commerce Metrics for Brick-and-Mortar

February 10, 2022

These grocers are putting the “super” in supermarket

February 10, 2022

Please Don’t Quit: New Data From Zipline show Declining Mental Health Among Retail Associates

February 8, 2022

Streamlining Store Communications — From the C-Suite to the Store Associate With LL Flooring

February 4, 2022

How To Handle Labor Shortage Challenges Using Real-Time Data

January 31, 2022

The FOMO (fear of missing out) made us do it

January 24, 2022

NYC: The Capital of Experiential, Experimental & Innovative Retail

January 21, 2022

Day 3 Insights | NRF Experts’ Forecast is in… Clear Skies Ahead!

January 17, 2022

Highlights from NRF: How Allbirds anchors their flock around sustainability

January 17, 2022

Highlights from NRF: Retail Talent, front and center

January 17, 2022

Highlights from NRF: The crossroads of convenience and conscience

January 16, 2022

Your NRF Daily Digest | Day 1 Insights

January 4, 2022

5 Ways to Supercharge Your Field Enablement Platform: An IT Guide

December 29, 2021

The Five Priorities that Make Chico’s FAS a Digital Transformation Case Study for Executive Women

December 29, 2021

Are Your Stores Return-Ready?

December 21, 2021

Advance Auto Parts Shows Why Brakes, Tires, and Batteries are Great Business

December 17, 2021

What ‘Agile’ Means at Zipline: Our response to the Kronos outage

December 16, 2021

Retail Trendspotting: Learnings and Predictions from Walgreens and Foxtrot

December 16, 2021

For Aldi, Fast Growth and Sustainable Habits Go Hand-in-Hand

December 14, 2021

Physical Stores are Making a Comeback — and TJX is one of the Reasons Why

December 9, 2021

Meijer Shows How Retailers can Meet Sustainability Goals

December 3, 2021

The CVS Challenge: Reimagining Healthcare While Growing Beyond its Drugstore Roots

November 30, 2021

Zipline is a Vendor To Watch!

November 23, 2021

Walgreens Joins Push to Expand Health Services While Diversifying its Executive Team

November 19, 2021

An Outstanding Shopping Experience: BJ’s Wholesale Club Meet Members’ Demands

November 16, 2021

Pro Tips for The Best Peak Communication Strategy. Ever.

November 16, 2021

Why Peak is actually the best time to launch a new comms strategy.

November 16, 2021

5 Ways a Holiday Binder is Holding You Back

November 16, 2021

Beyond the Binder: Driving Results During Holiday Through Better Store Communication

November 16, 2021

Why It’s Time to Rethink Real-time Store Communication

November 11, 2021

An Unlikely Entertainment Destination: Why Wegmans is So Successful

November 4, 2021

Zipline 💖: Supporting Brands That Matter

November 2, 2021

This experiential prototype could change Dick’s Sporting Goods forever (as long as the C-Suite does this one thing)

November 2, 2021

Our Top Three Takeaways from Groceryshop 2021

November 2, 2021

Notes from NACS 2021: The Future’s C-Stores are Innovative and Resilient

November 2, 2021

Customer Love: 24 Hour Fitness

November 2, 2021

The Four Communications Metrics You Need To Track

October 28, 2021

Accelerating Transformation: What Albertsons is Doing to Remain Competitive

October 6, 2021

Buckle Up: Holiday 2021 Could Shatter Spending Records

September 24, 2021

Four Things We Learned At The NGA Executive Conference

August 3, 2021

Saving Earth, Step by Step 👟

July 12, 2021

Retail Store Recovery: Ensure Your Stores are Prepared

July 2, 2021

Part Three: The Zipline Rebrand

July 1, 2021

Part Two: The Zipline Rebrand

July 1, 2021

Part One: The Zipline Rebrand

June 28, 2021

Top Takeaways from NRF Retail Converge 2021

June 28, 2021

Retail Pride 2021

June 25, 2021

Readying for Retail’s Return

June 17, 2021

Are Retailers Doing Enough for Their Employees?

June 14, 2021

Are Dark Stores the Future For Post-pandemic Retailers?

June 10, 2021

To Tony Hurst, Lowe’s Canada CEO, it’s All About Associates

June 2, 2021

Five Easy Ways Retailers Can Streamline Internal Communications

May 19, 2021

Feeling the “Retail Squeeze?” There’s a better way.

May 19, 2021

Why Store Execution should be your new “Monday Morning Metric”

May 19, 2021

Lessons from Shoptalk for Women: Empowering Retailers to Lead With Purpose

May 17, 2021

4 Proven Ways to Increase Retail Sales

May 11, 2021

Walgreens just launched 2-hour Delivery. Here’s what should happen next.

May 10, 2021

Why You Need a Store Communication Strategy

May 7, 2021

Why Retail Turnover Rates are So High and How to Improve Them

May 7, 2021

Leading Transformation: How Lowe’s Drove Innovation in Retail

April 30, 2021

People are the Heart of Retail

April 27, 2021

Why Gartner Attributes an Associate-First Strategy With Lowe’s Covid-19 Success

April 26, 2021

The Importance of Great Communication in Retail

April 20, 2021

NG Digital Retail Summit: How Retail Brands Must Leverage Technology to Meet Customers Where They Are

April 14, 2021

There’s More Than One Way to Communicate to Associates (And That’s a Good Thing.)

April 14, 2021

Emerging Trends in Retail for 2021 According to the Experts

April 14, 2021

Future Stores’ Virtual Event Highlights the Importance of Empowering Retail Employees

April 8, 2021

Why is Employee Engagement Important for a Retail Company’s Success?

April 8, 2021

Think you need an LMS? Think again.

April 8, 2021

How to Improve the Customer Shopping Experience In Stores

April 2, 2021

Implementation at the Speed of Retail

March 30, 2021

Ways to Empower your Frontline Workers

March 25, 2021

Revenge Spending: How Retailers Can Prepare

March 19, 2021

Why Comms Will Only Become More Important as the World Reopens

March 17, 2021

Here’s how Retail Zipline Customers Compare to Other Retailers in Store Execution

March 12, 2021

GroceryShop Spring Meetup Tabletalk: The Future of Grocery Retail Impacts Women

March 9, 2021

The Future of Grocery: Aligning Store Communications

March 6, 2021

Zipline Department Stores Set Apart from the Competition

March 4, 2021

How Zipline Differentiates With Customer Support

March 2, 2021

Our Big Investment to Make Retail Workers Happier and Brands Even Better

March 1, 2021

How LUSH Transformed its Communications Program During the Pandemic

February 25, 2021

How COVID Woke up Retail and Drove Lasting Innovation

February 23, 2021

How Zipline Tracks and Measures Success

February 18, 2021

Stores: Still a Vital Part of the Retail Experience

February 17, 2021

Ready for the Next Normal: What Saks and Lululemon Learned in Lockdown

February 2, 2021

NRF 2021: Chapter One

January 26, 2021

Today the Cataclysm, Tomorrow the Future

January 22, 2021

Stop communicating with your stores… Start communicating with your people.

January 19, 2021

Three Ways to Step Up Your Diversity and Inclusion Initiatives

January 15, 2021

React and Adapt – Transformation During Covid

January 14, 2021

The Link Between Employee Satisfaction and Store Execution

January 13, 2021

Four surprising ways Covid has changed the shopper journey

January 6, 2021

Five Easy Ways Retailers Can Streamline Internal Communications

December 16, 2020

Modern Day Build Versus Buy

December 14, 2020

Where to Find Zipline at NRF in January

December 10, 2020

Transforming In-Store Experiences for Future Retail: Three key takeaways from our Future Stores panel

December 4, 2020

What is Retail Task Management Software

November 12, 2020

A Checklist for Associate Safety

November 6, 2020

Why 2020 is Making Friends of Foes

November 3, 2020

Election Day 2020 – How Did We Get Here?

October 13, 2020

10 Ways to Supercharge Your Store Comms: Tips from Sephora’s Director of Communications

August 24, 2020

Pandemic-Fueled Grocery Trends and the Power of Store Comms

August 24, 2020

How Retail Zipline Protects Brands From Inevitable Covid Lawsuits

August 17, 2020

Your Tech Vendor Just Got Acquired – – Now What?

August 15, 2020

Where Passion Meets Retail

August 11, 2020

Hy-Vee Talks Store Comms with Total Retail

August 10, 2020

Litigation and Retail – Protecting Your Brand From Harm

August 6, 2020

An Introduction to Store Communications

July 27, 2020

Customer Spotlight: Fjällräven

July 22, 2020

How Customers Influence the Product Development Process

July 13, 2020

How Maurices Faced Down Covid-19 and Won

July 10, 2020

RESILIENT RETAIL | Surviving through shutdown

July 1, 2020

Five Things Convenience Store Customers are Looking for in a Loyalty Program

June 26, 2020

What it means to be in service to stores

June 24, 2020

Why Retailers With Complex Organizational Structures Require Specialized Communications Solutions

June 19, 2020

Here’s the hardest thing about recalling furloughed workers. (Spoiler alert: It’s not the paperwork.)

June 16, 2020

Retail Communications post-COVID: A Q&A with Retail Zipline CEO and Co-Founder, Melissa Wong

June 11, 2020

Why SIP Didn’t Stop Leading Retailers From Implementing New Technology

June 9, 2020

The Store of the Future is going to need a communication upgrade

June 8, 2020

An Update from Zipline

June 4, 2020

How HR and Internal Comms can strategically lead companies out of shutdown

May 28, 2020

Brace Yourself: Returns are Coming

May 26, 2020

In Service to Stores

May 21, 2020

5 Reasons Why Settling for an Intranet is Costing You Execution

May 19, 2020

The Way You Collect Feedback Matters

May 16, 2020

The Magic of Alignment – Why we donated $25k to Hy-Vee’s Food Bank Campaign

May 16, 2020

Why Covid-19 is Driving Innovation in Gas Stations

May 15, 2020

How to Help Your Store Associates Deal with Change

May 11, 2020

How Essential Retailers are Helping Their Communities During COVID-19

May 8, 2020

The Future of Grocery: What’s in Store (and what’s not)

May 6, 2020

How Essential Retailers are Giving Back to Employees During COVID-19

May 4, 2020

Five Insights from Cannabis Retailers Navigating COVID-19

April 27, 2020

Why Retailers Are Moving Forward With Tech Initiatives Despite Covid-19

April 22, 2020

How Retailers are using Communications Platforms to Manage Crisis

April 22, 2020

Store Execution – Ten Percent is Not Enough

April 8, 2020

Best Practices for Comms During Crisis

April 7, 2020

What We Can Learn From Retailers that Have Reopened in China

March 23, 2020

COVID-19 Retail response Best Practices #2

March 17, 2020

COVID-19: Retail Response Best Practices

December 13, 2019

Z-Tail Report: Gen Z Shopping Habits

November 13, 2019

The Importance of Store Execution in Loss Prevention

November 6, 2019

How Product Knowledge Affects Sales Execution

October 30, 2019

The Importance of Store Execution in Rolling Out New Technology

October 25, 2019

The BYOD Deep Dive

October 11, 2019

Selling a Store Comms Platform Internally

October 2, 2019

Store Execution and Its Impact on Category Management

September 24, 2019

The Promises and Perils of Promotional Displays

September 18, 2019

The Role of the Modern Store Communications Team

September 13, 2019

12 Questions to Consider Before Buying a Communications and Task Management Solution

August 29, 2019

When It Comes to Shopping, Brick-and-Mortar Takes the Prize

August 15, 2019

The Power of Physical Stores to Woo Online Shoppers

August 8, 2019

Best Practices for Boosting Retail Employee Engagement

July 29, 2019

What Walmart’s Cleanliness Experiment Teaches about Customer Feedback

July 17, 2019

Retailers Reinventing Themselves

July 10, 2019

Surviving the Dreaded Middle

June 25, 2019

How Brick and Mortar Affects Digital Sales

June 18, 2019

Gen Z and Retail

June 11, 2019

From Click to Brick

June 4, 2019

Retail: Learning from Banks

May 29, 2019

Personalization and Localization in Stores

May 21, 2019

Lessons on Employee Engagement

May 14, 2019

Brick and Mortar Success in a Digital World

May 7, 2019

Learning from Digital Native Retailers

April 30, 2019

Innovations That Could Help Transform Store Experience

April 23, 2019

How Kohl’s is Breathing New Life Into an Old Model

October 27, 2018

French Merlots and Pink Flamingos

October 27, 2018

Australian Lessons for American Retailers

September 27, 2018

Indulging in the Starbucks Reserve Roastery

September 27, 2018

Adventuring through REI

September 27, 2018

Exploring Amazon Books

September 27, 2018

What’s the Matter with Seattle?

September 27, 2018

The Trends Shaping Retail

September 27, 2018

Building the Right Customer Experience

September 20, 2018

A New Framework for Retail Strategy

September 20, 2018

Amazon’s Next Challenge: Retail Communications

September 19, 2018

How To Train Your Seasonal Workforce to Ensure Holiday Success

September 19, 2018

Why Investing in Employee Engagement is the Key to Great In-Store Execution

September 19, 2018

5 Steps To Better Store Communication (Updated for 2021)

September 19, 2018

Eating Our Way through Nordstrom

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